At plus77, your privacy is taken seriously. This Privacy Policy explains what personal information we collect from players in the Philippines, how we use it, and the steps we take to keep it secure. Please read this page carefully before registering your account.
Last reviewed: 2025. Applies to all registered accounts on plus77.win.
We only collect the information we genuinely need to operate the platform safely and fairly for every player in the Philippines.
When you create an account on plus77, we collect your full name, date of birth, email address, and contact number. This information is required to verify that you meet the minimum age requirement of 21 years old as mandated under Philippine regulations. We may also request a government-issued ID during the verification process to confirm your identity before processing withdrawals. All identity documents submitted are stored securely and accessed only by authorised personnel for compliance purposes. Providing accurate registration details is a condition of using the platform, and any false information may result in account suspension.
Every deposit and withdrawal made through plus77 is recorded, including the amount in Philippine pesos, the payment method used, the date and time of the transaction, and its status. This data is essential for processing your requests accurately, resolving any payment disputes, and meeting our obligations under Philippine financial regulations. We do not store full payment card numbers or sensitive banking credentials on our servers. Payment processing is handled through secure third-party gateways that comply with applicable data security standards. Transaction records are retained for the period required by law and are accessible to you through your account history at any time.
We collect data about how you interact with the plus77 platform, including the games you play, the frequency and duration of your sessions, and the device and browser you use to access the site. This usage data helps us improve the platform experience, identify technical issues, and monitor for any unusual activity that may indicate a security concern. IP addresses and approximate location data are logged to support fraud prevention and to ensure the platform is being accessed from within permitted regions. We also use session data to support responsible gaming monitoring, so we can identify patterns that may suggest a player needs additional support. None of this usage data is sold to third parties or used for purposes unrelated to operating and improving the platform.
When you contact the plus77 support team, we retain a record of your enquiry and our response, including any attachments or screenshots you provide. These records allow us to follow up on unresolved issues, maintain consistency in how we handle similar cases, and improve the quality of our customer service over time. If you opt in to receive platform updates or promotional communications, your email address will be used for that purpose until you choose to unsubscribe. You can update your communication preferences at any time through your account settings. We will never send unsolicited messages unrelated to your account or the platform.
Philippine data privacy law gives you clear rights over your personal information. Here is what you are entitled to and how plus77 upholds those rights.
You have the right to request a copy of the personal data that plus77 holds about you at any time. If any of that information is inaccurate or out of date, you may request that it be corrected, and we will action that request within a reasonable timeframe. To submit an access or correction request, please contact the support team using the details available on the FAQ page. We may ask you to verify your identity before releasing or amending any personal data, to ensure that requests are only fulfilled for the account holder. Keeping your information accurate helps us serve you better and ensures your account remains in good standing.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations that apply under Philippine law. Please note that certain transaction and identity records must be retained for a minimum period as required by financial and gaming regulations, and these cannot be deleted on request during that period. You also have the right to receive a copy of your personal data in a structured, commonly used format if you wish to transfer it elsewhere. Requests for erasure or data portability can be submitted through the support team, and we will respond within the timeframe required by applicable law. For more information about how long we retain specific categories of data, please refer to the FAQ page.
plus77 implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include encrypted data transmission, access controls that limit who within our organisation can view sensitive information, and regular security reviews of our systems and processes. In the event of a data breach that is likely to affect your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations. You also play an important role in keeping your account secure — we strongly recommend using a unique, strong password and never sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact the support team immediately through the FAQ page.
This Privacy Policy may be updated from time to time to reflect changes in our practices, the platform, or applicable Philippine law. When we make material changes, we will update the review date at the top of this page and, where appropriate, notify registered players through the platform. Continued use of plus77 after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have any questions about this policy or how your data is used, the FAQ page is a good starting point, and our support team is available to assist you further.